Shipping policy
SHIPPING POLICY
Thank you for shopping with HOUSE OF MERAVONI!
We offer free worldwide shipping on all orders.
OVERVIEW
We offer free worldwide shipping on all orders.
All orders are processed and shipped through our domestic or international partners. Because each item is made to order, please allow time for production and delivery.
PROCESSING TIME
All orders require 2–4 business days for production before they ship.
During periods of high demand, processing times may be extended.
SHIPPING TIME
We offer free worldwide shipping on all orders.
Estimated delivery times:
• United States: 5–8 business days
• International: 10–25 business days
Total fulfilment time: 6-12 days
Delivery times are estimates and are not guaranteed.
ORDER TRACKING
Once your order has shipped, you will receive a tracking number by email. Tracking information may take up to 48 hours to update after shipment.
DELAYS
Delivery delays may occur due to factors outside of our control, including:
• Customs inspections
• Carrier delays
• Severe weather
• High order volumes
• International transportation disruptions
HOUSE OF MERAVONI is not responsible for carrier-related shipping delays after an order has been dispatched.
INCORRECT SHIPPING ADDRESS
Customers are responsible for providing an accurate shipping address at checkout.
If an incorrect address is provided, please contact us within 24 hours of placing your order. We cannot guarantee changes once production has begun.
LOST OR STOLEN PACKAGES
HOUSE OF MERAVONI is not responsible for packages marked as delivered by the shipping carrier.
If your package is marked as delivered but cannot be located, please contact the carrier directly for assistance.
DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.
To help us resolve the issue, include:
• Your order number
• A description of the issue
• Clear photographs of the item and packaging
If approved, a replacement or refund will be issued at no additional cost.
CONTACT US
For questions regarding shipping or your order, please contact
hello@houseofmeravoni.com
Thank you for shopping with HOUSE OF MERAVONI!